Cabin Operations Manager
7 days ago
Grupo Eulen is seeking a highly skilled and experienced Cabin Operations Manager to join our team. As a key member of our operations team, you will be responsible for coordinating and leading Cabin Operations, ensuring the highest level of safety and customer satisfaction.
Key Responsibilities- Team Management: Manage and lead a team of Cabin Crew, delegating tasks and responsibilities to ensure seamless operations.
- Performance Monitoring: Monitor and evaluate team performance, providing feedback and coaching to improve overall performance.
- Training and Development: Conduct training sessions for new hires and existing team members, ensuring they have the necessary skills and knowledge to perform their duties.
- Customer Service: Resolve customer complaints and concerns in a professional and timely manner.
- Administrative Tasks: Complete administrative tasks such as record keeping, paperwork, and reporting.
- Aircraft Familiarization: Ensure familiarity with all areas of the aircraft, including lavatories, galleys, and seating areas.
- Task Completion: Complete assigned tasks in a timely manner, adhering to company expectations, rules, and procedures.
- Education: High school diploma or equivalent required.
- Experience: Previous Cabin airline experience is a plus, but not required. 1 year or more leading/supervising airport operation or equivalent experience.
- Skills: Ability to speak and understand Spanish/English, ability to work in a teamwork environment, excellent written and verbal skills, excellent skills with computers, and ability to lift up to 70lbs.
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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