Customer Service Representative

1 week ago


Lindon, Utah, United States Platinum Dental Services Corporate Office Full time
About the Role

Platinum Dental Services Corporate Office is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our patients, answering their inquiries, and scheduling appointments.

Key Responsibilities:

  • Appointment Scheduling: Contact and schedule appointments for our patients in a timely and efficient manner.
  • Customer Support: Answer incoming calls and assist patients with their concerns, providing solutions to their problems.
  • Efficient Navigation: Navigate through multiple computer programs simultaneously to access patient information and schedule appointments.

Requirements:

  • Computer Proficiency: Strong foundation in computer navigation skills, including proficiency in dental software.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with patients and colleagues.
  • Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline, with a desire to provide exceptional customer service.
  • Telephone Etiquette: Good telephone etiquette and exceptional customer service skills, with the ability to handle difficult situations.
  • Organizational Skills: Exceptional organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Bilingual: Spanish preferred but not required.

Why Work with Us:

Platinum Dental Services Corporate Office is a dynamic and growing company, committed to providing exceptional patient care and service. We offer a supportive and collaborative work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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