Affordable Housing Program Coordinator
4 days ago
Job Summary:
UDR, Inc. is seeking an Affordable Housing Specialist to join our operations team in Southern, CA. This role supports multiple properties and offices out of Eight 80, our apartment community located in Newport Beach, CA.
Key Responsibilities:
- Maintain compliance with Affordable Housing Programs, including processing new applicants, renewals, and waitlists.
- Monitor and manage Affordable Housing Programs to ensure compliance with local and state regulations.
- Process applications for Affordable Housing and Section 8 applicants, including credit and resident certification.
- Approve qualified applications and maintain participant files.
- Educate and advise residents on program issues and conduct program orientations as needed.
- Stay up-to-date on affordable housing policy changes and ensure the community follows local and state rules and regulations.
- Work with monitoring agents and program administrators to ensure rent and income levels are set at maximum allowable levels.
- Review utility allowance schedules to confirm compliance and recognize the greatest possible net rents.
- Provide superior customer service to internal and external customers.
- Prepare and confirm required data entry for month-end reporting.
- Investigate and take action for fraud, unreported income, etc.
- Ensure timely and correct actions.
- Provide backup to sales as needed to assist and interact with prospects.
- Assist with reports and tasks associated with site operations and ensure compliance with all applicable laws and company policies.
- Assist the Business Manager team to collect rent, utility payments, and fees to reduce delinquency and bad debt write-offs.
- Perform administrative tasks, including accounting and financial reporting, reconciling resident accounts, and other clerical tasks as needed.
- Assist with resident communication and other communities as necessary.
- Create, update, and conduct periodic Affordable Housing Program training for UDR associates.
- Complete internal training for market-rate and affordable housing operations.
Requirements:
- Experience in residential properties, property management, or related business operations.
- Experience working with federal housing programs, financial eligibility determination, and other affordable housing programs.
- Administrative experience.
- Section 8 experience.
- OneSite software experience is a plus.
Benefits:
- Medical, Dental, Vision Plans.
- Medical Flexible Spending Account.
- Dependent Care Spending Account.
- Lifestyle Spending Account.
- Supplemental Term Life Insurance.
- Voluntary Cancer Insurance.
- Supplemental Short-Term Disability Insurance / AD&D Insurance.
- Voluntary Long Term Care Insurance.
- 401(k) Plan with company match.
Hourly Range: $25/hr. – $27/hr., depends on experience.
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