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Occupancy Coordinator

1 month ago

Long Beach, California, United States Retirement Housing Foundation Full time
Job Summary

We are seeking a highly organized and detail-oriented Occupancy Clerk to join our team at the Retirement Housing Foundation. As an Occupancy Clerk, you will play a vital role in maintaining accurate and up-to-date records of rental applications, waiting lists, and tenant information for over 125 properties and 12,000 tenants.

Key Responsibilities
  • Review and process rental applications, assigning waiting list numbers and entering applications onto project waiting lists using Onesite software.
  • Produce and monitor credit and criminal reporting for applicants, creating denial letters as needed.
  • Respond to occupancy inquiries from applicants, providing site information and procedures for applying.
  • Maintain accurate and up-to-date records of waiting lists, including coordinating information with managers regarding applicant removals and cause of removal.
  • Sort and distribute incoming mail and faxes to the Occupancy staff.
  • Verify legal citizenship through the Department of Homeland Security and provide SAVE numbers.
  • Maintain Occupancy department files, equipment, supplies, and storage needs.
  • Assist with applicant rent-up activities in new projects and data entry of move-ins, certifications, and HAP processing.
Requirements
  • A high school graduate or equivalent with some office experience preferred.
  • Familiarity with common office processes, including filing, handling mail, and directing telephone calls.
  • Computer literacy, including familiarity with Outlook, Word, Excel, and spreadsheets.
  • Accurate and efficient typing skills (40 wpm) for data entry, answering emails, and typing letters and other documents.
  • Excellent verbal communication skills for addressing applicants.
  • Organization and ability to multitask for filing and completing several clerical and administrative tasks at once.
  • Attention to detail to ensure all tasks are completed to high standards.
  • Fair Housing knowledge.
Benefits
  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Opportunities for professional development