Field Operations Manager

5 days ago


Itasca, Illinois, United States Millennium Information Services Full time
Job Title: Field Inspection Manager

Millennium Information Services is a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.

Job Summary:

We are seeking a highly skilled Field Inspection Manager to oversee all aspects of field operations within a geographical region. The successful candidate will be responsible for managing and adjusting staffing capacity to meet projected order volume, establishing and maintaining sufficient training programs, and enforcing adequate control policies and processes to ensure high levels of accuracy and data security.

Key Responsibilities:
  • Manage and adjust staffing capacity to meet projected order volume within Millennium's time service and quality standards.
  • Establish and maintain sufficient training programs and supporting staff resources.
  • Establish, maintain, and enforce adequate control policies and processes to ensure high levels of accuracy, sufficient data security, and adherence to client specifications in the gathering of inspection data by our inspection staff.
  • Analyze time-service reports and make adjustments to meet company standards.
  • Train employees on best practices for inspection management.
Requirements:
  • 2+ years managing inspectors or claim adjusters.
  • Property and Casualty and/or property inspection industry experience.
  • Bachelor's degree in Business, Insurance, Construction Management, or related industry.
  • Strong PC skills including Microsoft Office (Outlook, Word, Excel).
  • Strong analytical skills.
  • Strong critical thinking skills.
What We Offer:

In return, we offer a comprehensive compensation package including salary, bonus, and full benefit package.



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