Customer Service Representative

3 days ago


Irvine, California, United States Image360 Irvine Full time
Job Title: Customer Service Advisor

At Image360 Irvine, we are seeking a highly skilled and customer-focused Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone, email, and in-person
  • Ensure customer account information is accurate and up-to-date
  • Collaborate with sales team to resolve customer issues and provide solutions
  • Communicate effectively with customers to understand their needs and preferences
  • Process customer orders and requests in a timely and efficient manner
  • Assist in maintaining customer job-ticket files and performing other clerical duties as needed
Requirements:
  • High school diploma or equivalent required
  • Minimum 2 years of experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in computer software and systems
What We Offer:
  • Competitive hourly rate: $23 - $27
  • Opportunity to work with a dynamic and growing company
  • Professional development and growth opportunities


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