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Customer Service Representative

2 months ago

Irvine, California, United States Brett Fisher Group - Search Consultants Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Brett Fisher Group - Search Consultants. As a key member of our operations team, you will play a critical role in supporting the needs of our customers and sales representatives.

Key Responsibilities
  • Process customer purchase orders and maintain accurate records
  • File freight claims and execute requests within inventory management systems
  • Update customer database and generate daily customer invoicing
  • Assist with Accounts Payable and respond to customer inquiries
  • Prepare daily, weekly, and monthly reports on inventory and sales
  • Perform general administrative duties and ad hoc responsibilities as designated by your supervisor
Requirements
  • Excellent written and verbal communication skills
  • High level of organization, time management, and attention to detail
  • Computer literacy in Microsoft Office Suite, Quickbooks, SAP, FedEx, and UPS Worldship
  • Ability to quickly learn products and processes
  • Demonstrated success in problem-solving and conflict resolution
Qualifications
  • College education preferred
  • Experience in customer service roles