Operations Manager
2 hours ago
At Fairfield Inn by Marriott Columbus/New Albany, OH, we're seeking an experienced Operations Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving revenue growth.
Key Responsibilities:- Lead and motivate a high-performing team to deliver outstanding customer service and achieve business objectives.
- Manage front desk operations, including guest check-in, check-out, and room assignments.
- Oversee housekeeping, maintenance, and other hotel departments to ensure seamless operations.
- Develop and implement strategies to increase revenue, improve guest satisfaction, and enhance the overall hotel experience.
- Collaborate with the sales team to drive occupancy and revenue growth.
- Maintain excellent relationships with vendors and negotiate contracts to ensure cost-effective solutions.
- High school diploma or equivalent, with a bachelor's degree in hospitality or a related field preferred.
- Minimum of 2-3 years of experience in hotel operations or management.
- Strong leadership and interpersonal skills, with the ability to motivate and train a team.
- Proficient in Microsoft Office and hotel management software.
- Knowledge of budgeting, financial management, and revenue management.
- Excellent time management and organizational skills.
- Strong problem-solving abilities and ability to handle difficult situations with ease.
- Competitive salary range of $40K-$50K based on experience.
- Comprehensive health insurance, including medical, dental, and vision options.
- Employee Assistance Program (EAP) for confidential referral services.
- PTO that starts from day one, with six paid holidays and paid mileage for business travel.
- Industry conferences and events, including Marriott GM Conference and OHLA events.
- Hotel discounts and recognition and rewards programs.
We're an equal opportunity employer and welcome applications from qualified candidates. If you're passionate about delivering exceptional guest experiences and driving business growth, we encourage you to apply for this exciting opportunity.
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