Technical Support Specialist
1 week ago
**Technical Customer Service Representative**
**About the Role**
Lbh2o is seeking a skilled Technical Customer Service Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service and technical support to our clients.
**Key Responsibilities**
- Process and respond to customer inquiries and complaints in a timely and professional manner.
- Provide technical product information and support to customers, including product availability and sales territories.
- Collaborate with sales staff to ensure seamless customer service and support.
- Research and resolve customer complaints and issues in a fair and efficient manner.
- Track and expedite order activity to ensure timely delivery.
**Requirements**
- 1+ year of experience in a technical customer service role.
- Technical product training and high-level product knowledge.
- Excellent communication and problem-solving skills.
**What We Offer**
Lbh2o offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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