Clinical Support Specialist

2 weeks ago


Moses Lake, Washington, United States Samaritan Healthcare Full time
Job Summary

We are seeking a highly skilled and detail-oriented Clinic Receptionist to join our team at Samaritan Clinic. As a receptionist, you will play a vital role in providing exceptional patient care and ensuring a smooth experience for our customers.

Key Responsibilities
  • Answer incoming calls promptly and professionally, directing callers to the appropriate staff member or department as needed.
  • Greet patients in person and on the phone, verifying insurance information and receiving payments as necessary.
  • Coordinate patient flow through scheduling appointments and maintaining knowledge of provider preferences.
  • Route clinical scope of practice questions, faxes, and requests to the appropriate nursing staff.
  • Ensure all forms, letters of non-coverage, and other documentation are completed and signed by patients.
Requirements
  • High school diploma or equivalency.
  • Minimum of two years secretarial/bookkeeping experience.
  • Some computer experience preferred (MS Word, Excel, and Internet skills).
  • Experience with medical insurance billing.
  • Basic Life Support Heartsaver (HS) level to be completed within three months of hire.
About Samaritan Healthcare

Samaritan Healthcare is a trusted regional healthcare partner dedicated to providing exceptional patient care and service. Our team is committed to creating a positive and supportive work environment that values our employees and patients alike.



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