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Customer Service Representative

2 months ago


Norcross, Georgia, United States Global Channel Management Full time

About the role at Global Channel Management

Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for managing customer late lists, moving late jobs through the lab, and communicating with customers.

Key Responsibilities

  • Customer Communication
    • Manage customer late lists and communicate with customers to resolve issues.
  • Lab Operations
    • Move late jobs through the lab and ensure timely completion.
  • Team Collaboration
    • Work collaboratively with the customer service team to achieve departmental goals.
  • Administrative Tasks
    • Maintain a clean and organized work environment.
    • Perform other duties within the customer service department or other areas as assigned.

Requirements

  • Education
    • High school diploma or equivalent.
  • Skills
    • Excellent communication and interpersonal skills.
    • Familiarity with electronic communication methods.

Working at Global Channel Management

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.