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Customer Service Representative

4 weeks ago

Norcross, Georgia, United States XIAOYU STATE FARM AGENCY Full time
Job Overview

XIAOYU STATE FARM AGENCY is seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.

Key Responsibilities:

  • Establish and maintain strong relationships with customers to understand their needs and provide tailored solutions.
  • Utilize a customer-centric approach to educate customers about insurance options and develop leads.
  • Identify customer needs and market appropriate products and services to drive growth and revenue.

Requirements:

  • Strong communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Detail-oriented and proactive in problem-solving to ensure customer satisfaction.
  • Flexibility to adapt to changing business needs and priorities.

What We Offer:

  • A competitive salary and commission/bonus structure.
  • Paid time off and flexible hours to maintain a healthy work-life balance.
  • Opportunities for growth and advancement within the agency.

XIAOYU STATE FARM AGENCY is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a inclusive and supportive work environment.