Maintenance Operations Manager

5 days ago


Kissimmee, Florida, United States Dinerstein Companies Full time
Job Summary

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at The Dinerstein Companies. As a key member of our on-site maintenance team, you will be responsible for ensuring the upkeep and maintenance of our properties, providing exceptional customer service to our residents, and contributing to a management team culture focused on customer satisfaction.

Key Responsibilities
  • Manage property upkeep, resident work orders, preventative maintenance efforts, and turns during move-ins/move-outs.
  • Address resident service requests in a timely and professional manner.
  • Document service requests updates, closures, and pending items in our property management software.
  • Repair or replace in-unit and common area lights, filters, fans, paint, etc., to maintain property appearance.
  • Perform in-unit and community-wide preventative maintenance efforts.
  • Assist other maintenance team members with ongoing property upkeep efforts, including landscaping, trash removal, and cleaning.
  • Identify and correct hazardous property conditions.
  • Prepare vacant and make-ready apartments for move-ins.
Requirements
  • At least 2 years of experience in on-site maintenance operations.
  • Experience delivering customer service efforts as a part of a successful management team.
  • Ability to troubleshoot HVAC, plumbing, and electrical system repair efforts.
  • Familiarity with building operating systems, including trash compactors, pool systems, boilers, and ventilation.
  • Ability to handle some tile, carpentry, and appliance repairs.
  • HVAC certification required.
  • CPO preferred.
  • Must have certifications/permits required by the city or state to perform the job.
  • Valid driver's license.
  • Property management software experience. Entrata preferred.
Benefits
  • Comprehensive health coverage: Medical, dental, and vision insurance provided.
  • Robust retirement planning: 401(k) plan available with employer matching.
  • Financial security: Life and disability insurance for added protection.
  • Flexible financial options: Health savings and flexible spending accounts are offered.
  • Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided.


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