Technical Support Analyst

2 weeks ago


Overland Park, Kansas, United States Horizon Systems Full time
Job Overview

Salary: Competitive

We are seeking a dedicated Technical Support Analyst to join our team at Horizon Systems. This position is ideal for individuals who are eager to transition from academic learning to practical application in a professional environment, enhancing their technical skills.

Work Environment: Office-based, in-person collaboration.

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Work alongside experienced developers on various projects and tasks.
  • Proficiency in programming languages such as PHP, HTML, CSS, JavaScript, and MySQL.
  • Self-motivated and eager to learn, with a strong technical curiosity.
  • Assist in the enhancement and upkeep of existing software and systems.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects simultaneously and resolve issues efficiently.
  • Familiarity with cloud-based Software as a Service (SaaS) solutions.
  • Minimal travel required.

Key Responsibilities:

  • Provide guidance and support to colleagues regarding network connectivity, software setup, and troubleshooting equipment problems.
  • Perform system administration tasks, including setting up new computers for users, managing user accounts in Active Directory, and overseeing user permissions.
  • Install and maintain standard corporate software on user PCs.


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