Customer Experience Manager

1 week ago


Aurora, Oregon, United States Pilot Company Full time

Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in busy basins.

Our company was founded in 1958 by Jim A. Haslam II and is currently led by CEO Adam Wright. We prioritize our founding values, people-first culture, and commitment to giving back. Whether serving guests, team members, or trucking companies, we aim to fuel progress and keep North America moving.

We are an equal opportunity employer and welcome qualified applicants from diverse backgrounds. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable law.

Military veterans are encouraged to apply.

The ideal candidate for this position would possess excellent customer service skills to respond to customers' needs. This role involves supervising employees and overseeing general store operations. The successful candidate should be self-motivated, able to assist managers with tasks, and maintain facilities well. Knowledge of store operations and PFJ's commitment to quality and customer service is essential.

This is a great opportunity to join a dynamic team and take on new challenges. As a Customer Experience Manager, you can expect a competitive salary between $16.80 - $22.78 per hour, depending on location and experience. We also offer a range of benefits, including:

  • Fuel discounts
  • Nation-wide medical plan, dental, and vision coverage
  • 401(k) retirement savings plan
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • A flexible schedule that includes nights, days, weekends, and holidays


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