Customer Care Specialist

5 days ago


Aurora, Oregon, United States Adair Homes Full time
Job Description

Adair Homes is seeking a highly skilled and motivated Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for ensuring that customers receive exceptional service and support throughout their home-building journey.

The ideal candidate will have:

  • A high school diploma or equivalent.
  • 1-3 years of experience in customer service and 1 year of experience working in an office/administrative capacity.
  • Strong verbal and written communication skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.

Responsibilities:

  • Respond to customer inquiries and resolve complaints in a professional and timely manner.
  • Evaluate and document customer care/warranty requests and claims.
  • Collaborate with field staff, managers, and other departments to find solutions to customer issues.

Benefits:

  • Competitive salary: $23.00 - $26.00 per hour.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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