Customer Experience Professional
6 days ago
The Customer Experience Specialist is a vital role at Adair Homes, responsible for ensuring seamless customer interactions and resolving any issues that may arise. This position requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.
We are seeking a highly motivated and organized individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for:
- Responding to customer inquiries and resolving complaints in a professional and timely manner.
- Evaluating and documenting customer care/warranty requests and claims.
- Collaborating with field staff, managers, and other departments to find solutions to customer issues.
Requirements:
- A high school diploma or equivalent.
- 1-3 years of experience in customer service and 1 year of experience working in an office/administrative capacity.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
Benefits:
- Competitive salary: $23.00 - $26.00 per hour.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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