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Customer Service Representative

2 months ago

San Francisco, California, United States san diego Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pablo Designs. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and supporting sales efforts.

Key Responsibilities:

  • Provide timely and effective customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Support sales efforts by providing product information, answering customer questions, and promoting products
  • Process customer returns and issue credit memos as needed
  • Collaborate with sales and marketing teams to develop and implement sales strategies

Requirements:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and QuickBooks
  • Lighting or furniture industry knowledge a plus

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Opportunities for professional growth and development