Travel Coordinator

4 weeks ago


Ponte Vedra Beach, Florida, United States AEG Full time
Job Title: Travel Agent

At AEG, we are seeking a highly skilled Travel Agent to join our team. As a Travel Agent, you will be responsible for providing exceptional travel assistance to PGA TOUR Players and employees.

Key Responsibilities:
  • Interface with clients to gather information related to their travel needs and make appropriate air/hotel/rental car reservations.
  • Complete travel arrangements for clients with vendors in the most economical manner.
  • Participate in completing all functions related to servicing the client, including ticket processing, clerical functions, and following up on changes.
  • Follow company procedures, guidelines, and standards in areas of customer service, ticketing, computer reservation system productivity, attendance, and accuracy of work.
  • Research and provide solutions to travel-related problems clients may have experienced.
  • Remain fully abreast of all airline rules, regulations, tariffs, and other industry requirements and accurately apply this information when making travel arrangements.
Requirements:
  • High school or equivalent education required; associates degree or successful completion of an accredited travel school program preferred.
  • A minimum of three years corporate level travel agency experience, including high-level customer service skills.
  • Proficiency in Customer Reservation system; Galileo System preferred.
  • Ability to work weekends, evenings, and holidays as needed; strong telephone and communication skills required.

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