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Business Development and Customer Experience Director

1 month ago

Milwaukee, Wisconsin, United States Proven Process Group Full time

Proven Process Group is seeking a highly motivated and experienced Business Development and Customer Experience Director to drive business growth and customer satisfaction. The ideal candidate will have a strong background in sales, marketing, and customer service, with a proven track record of developing and executing successful marketing strategies and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and execute marketing strategies to drive business growth and customer satisfaction
  • Lead the customer support and logistics teams to ensure top-notch customer service
  • Collaborate with commercial resources to identify new market opportunities
  • Manage the marketing, customer support, and logistics departments to ensure seamless operations

Requirements:

  • BS/BA in Sales, Marketing, or related field
  • Minimum 5 years of experience in customer service, sales support, and strategic marketing
  • Strong leadership, communication, and project management skills
  • Supervisory experience
  • Proficiency in Microsoft Office Suite and functional CRM skills
  • Experience working with complex physical products

Onsite: Pewaukee, WI