Admissions Coordinator

2 weeks ago


Allentown, Pennsylvania, United States Cedar Fair Full time

Guest Services Representative

Overview:

Joining our team offers an invaluable opportunity to develop skills, gain knowledge, and create lasting friendships in a dynamic environment.

Why Work With Us:

A seasonal position can pave the way for a successful career. You will:

  • Enhance your resume with valuable skills to reach your career aspirations.
  • Thrive in a welcoming and inclusive atmosphere.
  • Acquire knowledge through comprehensive training and hands-on experience.

Your Role:

As a Guest Services Representative, you will:

  • Welcome guests and assist in resolving common and complex inquiries with enthusiasm and professionalism.
  • Promote various offerings and facilitate ticket sales for group bookings.
  • Engage with guests both in person and over the phone, adhering to company policies while promoting diversity and inclusion.

How You Will Contribute:

Your interactions will create memorable experiences for our guests:

  • Establish meaningful connections that enhance guest satisfaction.
  • Foster a warm and inviting atmosphere alongside your colleagues.
  • Provide prompt and accurate service.
  • Support our commitment to safety and excellence.

Key Responsibilities:

  • Document and address guest concerns effectively.
  • Assist children who may be separated from their groups until they are reunited.
  • Support group sales by managing ticket distribution.
  • Operate cash registers accurately and maintain financial records.
  • Process various payment methods and ensure correct transactions.
  • Maintain confidentiality of sensitive information.
  • Uphold cleanliness and safety standards in your work area.
  • Meet scheduling requirements, including availability for nights and weekends.
  • Adhere to company policies and guidelines consistently.

We Are Seeking:

A candidate who:

  • Genuinely enjoys making others feel welcome with a positive demeanor.
  • Is eager to contribute to a fun and engaging work environment.
  • Is open to learning and developing new skills.
  • Demonstrates reliability by being punctual and committed to scheduled shifts.
  • Is comfortable working outdoors in varying weather conditions.

Minimum Qualifications:

  • Availability to work nights, weekends, and holidays as needed.
  • Ability to pass a mandatory drug test, in accordance with company policy.
  • Ability to pass a background check if 18 years or older.
  • 1-2 years of relevant customer service experience.
  • Must be at least 16 years of age.

Join Us Today



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