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Client Intake Coordinator

2 months ago

Allentown, Pennsylvania, United States KidsPeace Childrens Hospital Full time

Position Overview: The Client Intake Coordinator plays a crucial role in overseeing and executing all necessary tasks, documentation, and communication associated with the intake management and support services for clients, from the initial pre-admission phase through to discharge.


Qualifications:

  • High School diploma or equivalent is mandatory; a Bachelor's Degree in a relevant field is preferred.
  • Experience working with children or adolescents facing acute emotional challenges is advantageous.
  • Strong written communication, organizational, and time management skills are essential.
  • A valid driver's license is required.
  • Basic computer proficiency is necessary.
  • Candidates must be at least 21 years old.
  • Flexibility to work evenings, weekends, holidays, and overtime as needed is required.

Key Responsibilities:

  • Facilitate the admission of new clients, including entering their information into the Electronic Record system, completing all necessary documentation, and distributing admission details to relevant staff members.
  • Support the Clinical Supervisor in tracking and auditing clinical documentation.
  • Complete the Biopsychosocial section of the Diagnostic Evaluation for all clients admitted under Diagnostic Services and present this report at ITT meetings and client court hearings as necessary.
  • Engage in treatment planning by coordinating ITT meeting schedules, sending invitations to participants, organizing agendas, finalizing documentation, auditing treatment plans, and scheduling necessary examinations.
  • Assist in managing the therapeutic environment by providing coverage as needed, transporting clients to various appointments, monitoring individual clients, and administering medications in accordance with established policies.

Note: This position is integral to the operational success of KidsPeace Children's Hospital.