Senior Catering Manager

4 weeks ago


San Marcos, Texas, United States Compass Group Careers Full time
Job Overview

We are seeking a highly skilled and experienced Senior Catering Manager to join our team at Texas State University. As a key member of our catering department, you will be responsible for coordinating and executing high-volume catering events that exceed our clients' expectations.

Key Responsibilities
  • Craft Memorable Experiences: Develop customized banquet event orders and guide clients through the planning process to create unforgettable moments for our guests.
  • Ensure Operational Excellence: Collaborate closely with Back of House (BOH) and Front of House (FOH) staff to guarantee seamless event execution and exceed client expectations.
  • Continuous Improvement: Solicit feedback and identify areas for improvement to refine our services and elevate the overall event experience.
  • Build Lasting Relationships: Cultivate strong rapport with clients and customers to foster mutually beneficial partnerships that drive satisfaction and loyalty.
  • Empower Your Team: Nurture the talents of our catering staff through training and development initiatives, equipping them with the skills and knowledge needed to deliver excellence at every event.
Requirements
  • A.S. or equivalent experience
  • General Hospitality knowledge and interest in sustainability and sustainable food practices
  • At least two years of catering supervisory experience
  • Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
  • Ability to operate Web-based ordering system, process customer requests, changes to orders, menu updates, and client profiles.
  • Proficient with word processing and spreadsheet applications.
  • Ability to write professional and efficient emails to clients and customers.
  • Possess the ability to meet Company-specific uniform standards for this position.
  • Utilize all Personal Protective Equipment's per Company guidelines.
  • Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
  • This position supervises hourly employees.
What We Offer
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Chartwells Higher Education is a member of Compass Group USA. We are an equal opportunity employer and welcome applications from diverse candidates.



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