Crisis Response Case Manager

2 days ago

Tampa, Florida, United States Hutchinson Regional Healthcare Systems Full time
About the Role

We are seeking a highly skilled and compassionate Crisis Response Case Manager to join our team at Hutchinson Regional Healthcare Systems. As a key member of our Crisis Response Team, you will play a vital role in providing intensive, goal-directed services to individuals experiencing mental health and/or substance use crises.

Key Responsibilities
  • Triage crisis response calls and provide person-centered case management to remediate symptoms of mental illness and improve emotional and functional well-being.
  • Provide crisis stabilization services to individuals experiencing a mental health crisis in the community or while they are in the Crisis Stabilization Unit (CSU).
  • Conduct trauma-informed risk assessments as needed with the guidance of a Qualified Mental Health Professional to address safety concerns.
  • Collaborate with community partners, caregivers, family members, physicians, and other treatment providers regularly until the crisis episode is complete.
  • Support consumers in achieving treatment goals, coordinate with collateral contacts, medication education, crisis management, and prompt clients to complete daily living activities.
  • Participate in care coordination services with providers to request and arrange services; coordinate and monitor services rendered.
  • Create and initiate plans to ensure clients attend mental health appointments.
  • Work towards successful reintegration of consumers back into their home, community, school, and outpatient/community mental health services.
  • Schedule may include working three (3) or four (4) days per week with on-call time, rotating. Shift may include evenings and weekends.
  • Complete all required documentation in a timely and accurate manner as defined by the agency.
Requirements
  • Bachelor's Degree or equivalent years of work plus experience in a related field.
  • Must be 18 years of age and at least three years older than the youth.
  • Valid driver's license, insurance, and a dependable vehicle.
  • Meet all relevant Pratt Regional Medical Center background/screenings as applicable.
Preferred Qualifications
  • Bachelor's degree in Social Work, Sociology, Psychology, or Special Education (with specialized training in human development and family dynamics).
  • Three to five years' professional experience in mental health services, crisis response, or a related field.
  • Two years or more of experience working with educating and teaching clients about self-care, improving daily living activities.
What We Offer

We offer competitive pay, a generous benefit package, and a reason to be proud of what you do, every day.

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