Client Support Specialist

1 week ago


Minneapolis, Minnesota, United States Kerecis, LLC Full time
Position Overview

The Client Support Specialist plays a crucial role in addressing customer inquiries and ensuring they are directed to the right department. This role is essential in fostering positive customer relationships and enhancing overall satisfaction.

Key Responsibilities
  • Engage with clients to provide detailed information regarding our offerings.
  • Assist in resolving customer issues efficiently and effectively.
  • Collaborate with the Sales and Operations teams to streamline customer interactions.
  • Maintain comprehensive knowledge of products and services to offer informed support.
Qualifications

The ideal candidate will possess strong communication skills and a customer-oriented mindset, with a passion for delivering exceptional service. Experience in a similar role within a dynamic business environment is preferred.



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