Client Support Specialist

2 weeks ago

Minneapolis, Minnesota, United States Pinnacle Services Full time

Client Support Specialist - Pinnacle Services

Are you seeking a fulfilling career that offers both challenge and satisfaction? Pinnacle Services is in search of dedicated, proactive individuals to become part of our Case Management team. Join a company that prioritizes person-centered approaches and the professional development of its employees.

Pinnacle Services is a forward-thinking organization experiencing significant expansion within its Case Management division. If you hold a bachelor's degree in social work or a related discipline and are either licensed in Social Work or pursuing your licensure, this opportunity could be ideal for you. We provide a dynamic and collaborative work atmosphere focused on delivering exceptional services to our clients. Our partnerships span various lead agencies, and our clientele primarily resides in the metropolitan area.

We are currently seeking professionals to join our team dedicated to supporting individuals with Developmental Disabilities. Candidates should have prior experience working with this population.

Position Overview

Key Responsibilities:

As a Client Support Specialist at Pinnacle Services, you will engage with individuals on CADI, DD, or AC/EW waivers. These clients may present with developmental disabilities, serious mental health challenges, substance use issues, physical disabilities, or age-related needs.

Your responsibilities will include:

  • Evaluating the various aspects of clients' lives where support is required.
  • Providing and coordinating resources for the individuals you assist.
  • Overseeing service delivery and collaborating with providers to ensure clients' needs are met.
  • Developing service plans tailored to individual requirements.
  • Participating in regular in-person meetings with clients and their interdisciplinary teams.
  • Documenting client-related activities to create billable units.

Compensation:

Non-LSW salary: $49,000 annually for a full-time schedule.

LSW salary: $51,600 annually for a full-time schedule.

Employee Benefits:

· Opportunity to work from home three days a week after completing initial training.

· Comprehensive training program.

· Medical benefits for full-time employees.

· Pet-friendly corporate environment.

· Opportunities for professional advancement.

· Employee recognition initiatives.

· Paid time off.

· Flexible work schedules.

· Supportive team culture.

· Membership in MSSA and coverage for continuing education units.

· Supervision for licensure.

Required Qualifications:

  • A degree from an accredited four-year institution in social work, psychology, sociology, or a closely related field, or
  • A degree from an accredited four-year institution in any field along with one year of experience in social work, case management, or care coordination within a social service agency.
  • A valid driver's license and a satisfactory driving record as per Pinnacle Services policy. A vehicle with current insurance is also required.
  • Successful completion of local and/or state background checks.

Preferred Qualifications:

  • At least one year of experience in the education or treatment of individuals with developmental disabilities or a relevant course focused on this area.
  • Possession of LSW or a higher level of licensure from the Board of Social Work.

Pinnacle Services Inc. is committed to providing person-centered support to individuals with intellectual, developmental, or behavioral disabilities across various settings. We strive to deliver top-quality services through in-home care, assisted living, case management, and other supportive programs, maintaining high standards to distinguish ourselves in the field.

  • Client Support Specialist

    1 week ago

    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Client Support Specialist - Pinnacle Services Are you looking for a fulfilling career that offers both challenge and satisfaction? Pinnacle Services is seeking dedicated and proactive individuals to become part of our Case Management team. Join a company that prioritizes person-centered approaches and fosters employee development. Pinnacle Services is a...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Doherty Staffing Solutions Full time

    Are you looking for a rewarding position in customer engagement? Doherty Staffing Solutions is collaborating with a prominent engineering firm. We are currently in search of candidates for the role of Client Support Specialist. The compensation for this position is set at $20.00 per hour.Key Responsibilities:Professionally manage incoming calls using a...

  • Client Support Specialist

    1 week ago

    Minneapolis, Minnesota, United States Kerecis, LLC Full time

    Position OverviewThe Client Support Specialist plays a crucial role in addressing customer inquiries and ensuring they are directed to the right department. This role is essential in fostering positive customer relationships and enhancing overall satisfaction.Key ResponsibilitiesEngage with clients to provide detailed information regarding our...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Client Support Specialist - Pinnacle Services Are you seeking a fulfilling career in a dynamic environment? Pinnacle Services is in search of dedicated, proactive individuals to enhance our Client Support team. We pride ourselves on fostering a culture that emphasizes person-centered approaches and professional development. Pinnacle Services is a...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States TEKsystems Full time

    Job OverviewPosition Summary:The Client Support Specialist plays a crucial role in delivering exceptional service to our customers. This position is responsible for providing detailed information to assist clients in resolving their inquiries and making informed decisions, ultimately leading to enhanced customer satisfaction. The specialist will address...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Zerorez Inc Full time

    At Zerorez Inc, we pride ourselves on being the leaders in the science of clean. Our unique approach sets us apart from other carpet cleaning services through our innovative Process, dedicated People, and unwavering Promise.Role Overview:As a Client Support Specialist, your primary responsibility will be to ensure that every customer interaction during the...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Kerecis LLC Full time

    Position OverviewThe Client Support Specialist plays a crucial role in addressing customer inquiries and ensuring they are directed to the appropriate resources. This position involves engaging with clients to provide detailed information regarding our offerings and delivering assistance to the Sales Operations team and Sales Representatives.Key...

  • Client Support Specialist

    1 week ago

    Minneapolis, Minnesota, United States BakeMark Full time

    Job OverviewBakeMark is currently seeking a Client Support Specialist to join our dedicated team.With a century of commitment to the baking sector, BakeMark stands out as a premier provider and reliable collaborator for top-notch bakery ingredients, products, supplies, and services. As a manufacturer and distributor, we operate over 35 branches strategically...

  • Client Support Specialist

    1 month ago

    Minneapolis, Minnesota, United States CLUES Full time

    POSITION SUMMARYThe Client Support Specialist provides receptionist support to a main office, including welcoming and directing clients, answering phones, data entry, and clerical support. Represents the agency as the first point of contact for all clients and visitors. Uses high level customer service skills, has bilingual ability in Spanish and English,...

  • Client Support Specialist

    7 days ago

    Minneapolis, Minnesota, United States Avis Budget Group Full time

    Client Support SpecialistCompensation: $18.50/hourWe are currently seeking motivated individuals who thrive in dynamic environments. If traditional desk jobs or retail cashier roles do not excite you, consider this engaging position with Avis Budget Group.Key Responsibilities:Assist customers throughout various stages of the rental and return process at our...

  • Virtual Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Ameriprise Full time

    Position OverviewAs a Virtual Client Support Specialist, you will be the initial point of contact for clients encountering challenges with online tools.Your role will involve educating clients and advisors about newly implemented online systems and procedures to promote effective self-service, primarily through a high-volume inbound call center.Key...

  • Client Support Specialist

    5 days ago

    Minneapolis, Minnesota, United States Fox Rothschild Full time

    Job SummaryWe are seeking a highly skilled and experienced Client Service Specialist to join our Litigation Department at Fox Rothschild. As a key member of our team, you will provide exceptional administrative support to our attorneys, ensuring seamless client interactions and efficient case management.Key ResponsibilitiesProvide superior client service by...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Case Manager - Pinnacle Services Are you seeking a fulfilling career that offers both challenges and rewards? Pinnacle Services is in search of dedicated, proactive individuals to enhance our Case Management team. We prioritize person-centered approaches and the professional development of our employees. Pinnacle Services is a forward-thinking organization...

  • Travel Surgical Technician

    3 days ago

    Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job OverviewMillbrook Support Services is seeking a skilled Surgical Technician to join their team as a travel healthcare professional.Key ResponsibilitiesProvide high-quality patient care and support in the operating room environment.Assist surgeons and other medical staff with surgical procedures.Maintain a safe and clean operating room...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Case Manager - Pinnacle Services Are you seeking a fulfilling career in a dynamic environment? Pinnacle Services is on the lookout for dedicated and proactive individuals to enhance our Case Management team. We prioritize a person-centered approach and foster employee development. Pinnacle Services is a forward-thinking organization experiencing significant...

  • Client Support Associate

    2 weeks ago

    Minneapolis, Minnesota, United States BRAINIER Solutions, Inc. Full time

    Position Overview:BRAINIER Solutions, Inc. is seeking a dedicated Customer Experience Specialist to join our dynamic team. This is an internal, full-time role focused on providing exceptional support to our diverse clientele through various communication channels.The ideal candidate will become proficient in guiding clients through the utilization of our...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Case Manager - Hennepin County Float - Job Overview Pinnacle Services is seeking dedicated professionals for our Hennepin Float position, specializing in various waivers including DD, CADI, AC/EW, and BI.Are you looking for a dynamic and fulfilling career? Pinnacle Services values person-centered approaches and the professional development of our employees....

  • Client Support Specialist

    1 week ago

    Minneapolis, Minnesota, United States TEKsystems Full time

    Job OverviewBecome a vital member of the customer support division at a prominent industrial manufacturing firm.Key Responsibilities:Deliver comprehensive assistance to clients, addressing their inquiries and facilitating informed decisions to enhance customer satisfaction. Manage customer grievances and escalate issues to management when necessary to ensure...

  • Client Support Specialist

    1 week ago

    Minneapolis, Minnesota, United States Edison Electric, Inc. Full time

    About the Role: Customer Service Representative at Edison Electric, Inc. Are you dedicated to delivering exceptional customer experiences? Edison Electric, Inc. is looking for a Customer Service Representative to serve as the welcoming voice for our esteemed clients. In this role, you will handle incoming calls, assess the needs of homeowners seeking...

  • Client Support Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Case Manager - Hennepin County Float - Job Overview Pinnacle Services is seeking dedicated professionals for our Hennepin Float position, focusing on various waivers including DD, CADI, AC/EW, and BI.Are you interested in a dynamic and fulfilling career? Pinnacle Services values person-centered approaches and encourages employee development within our Case...