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Front Desk Supervisor
2 months ago
As a Hotel Operations Manager at LUMA Hotel Times Square, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional service to our guests, and maintaining a high level of efficiency across all departments.
Key Responsibilities:- Monitor and direct hotel activities to ensure guest and employee safety and well-being.
- Ensure all departments operate efficiently during PM and overnight shifts, maintaining high service standards.
- Provide excellent front desk service, handling guest arrivals, departures, and requests.
- Respond to guest needs, requests, and complaints in a professional and courteous manner.
- Flexible schedule with open availability, including AM/PM shifts, weekdays, weekends, and holidays.
- Prior customer service experience preferred.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
