Front Desk Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Moxy NYC Downtown. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of quality and sustainability.
Key Responsibilities- Supervise front desk operations and ensure compliance with established guest service, quality, and sustainability standards.
- Interview, select, train, schedule, coach, and support associates to ensure they perform in accordance with established brand or hotel standards.
- Resolve guest complaints and concerns through thorough research and effective solutions.
- Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
- Perform bookkeeping activities, including balancing accounts and conducting audits.
- Make and confirm reservations, promote Hersha Hospitality and brand-specific marketing programs, and greet guests upon arrival.
- Compute bills, collect payments, handle cash, and make change for guests.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Ensure hotel entrance, reception, and other public areas are properly maintained in regards to cleanliness and appearance.
- Follow sustainability guidelines and practices related to HHM's EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Associates or Bachelor's degree preferred.
- 1 to 3 years of related experience.
- Work schedule varies and may include working on all shifts, holidays, and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.
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Front Desk Supervisor
4 weeks ago
New York, New York, United States The Greenwich Hotel Full timeJob DescriptionAt The Greenwich Hotel, we are seeking a skilled Front Desk Supervisor to join our dynamic Front Desk Concierge team. This individual must be a proven leader with the ability to graciously solve problems, remain calm in challenging situations, and provide a balanced, consistent voice of reason.The Front Desk Supervisor will assist the Front...
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Front Desk Supervisor
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New York, New York, United States Hampton Inn Full timeJob Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hampton Inn. As a Front Desk Supervisor, you will be responsible for supervising front desk operations, ensuring exceptional guest service, and maintaining high standards of quality and sustainability.Key...
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Front Desk Supervisor
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New York, New York, United States Silver Bay YMCA Full timeJob Summary:The Front Desk Supervisor is a key member of the Guest Services team at Silver Bay YMCA. This role is responsible for ensuring the smooth operation of the front desk, providing exceptional customer service to guests, and supervising a team of front desk staff.Key Responsibilities: Supervise and train front desk staff to ensure excellent customer...
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Front Desk Supervisor
4 weeks ago
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Front Desk Supervisor
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Front Desk Supervisor
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North New Hyde Park, New York, United States United Surgical Partners Full timeFGP Front Desk Supervisor Job SummaryWe are seeking a highly skilled and experienced FGP Front Desk Supervisor to join our team at United Surgical Partners. As a key member of our administrative staff, you will be responsible for overseeing the daily operations of our front desk and ensuring a high level of productivity among our non-physician staff.Key...
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Front Desk Team Lead
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Ride Front Desk Team Member
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Front Desk Manager
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Front Desk Agent Substitute
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New York, New York, United States MCR Hotels Full timeJob SummaryThe Front Desk Agent Substitute is responsible for providing exceptional guest experiences while managing the hotel's customer-facing administrative processes.Key Responsibilities Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. Maintain proper operation of the telephone switchboard and...
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Front Desk Associate
1 month ago
New York, New York, United States Guardian Service Industries Full timeJob Title: Front Desk AssociateWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and visitors.Key Responsibilities:Greet visitors and clients in a...
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Front Desk Manager
4 weeks ago
New York, New York, United States Marriott Full timeJob SummaryAs a Front Desk Manager at Marriott, you will be responsible for leading and assisting with the successful completion of daily shift requirements. This entry-level management position involves overseeing front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk, to ensure guest and employee satisfaction and achieve...
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Front Desk Associate
1 month ago
New York, New York, United States East River Medical Imaging Full timeJob Title: Front Desk AssociateAt East River Medical Imaging, we are seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for our patients, you will play a critical role in providing exceptional customer service and ensuring a smooth experience for our visitors.Key Responsibilities:Manage patient...
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Front Desk Associate
4 weeks ago
New York, New York, United States Guardian Service Industries Full timeJob Title: Front Desk AssociateJob Summary: We are seeking a highly skilled and experienced Front Desk Associate to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.Key Responsibilities:Greet...
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Front Desk Representative
1 month ago
New York, New York, United States Pyramid Global Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Greet and...
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Front Desk Representative
4 weeks ago
New York, New York, United States Resorts Atlantic City Full timeJob Title: Front Desk AgentAt Resorts Atlantic City, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Responsibilities:Act as a liaison between hotel guests and management, providing exceptional service and ensuring a seamless guest experience.Provide accurate and up-to-date information and direction concerning the hotel...
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Front Desk Representative
1 month ago
New York, New York, United States Crescent Services Full timeFront Desk AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent at the 33 Seaport hotel in NYC.As a Front Desk Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests. Your primary duties will include greeting and registering guests,...
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Receptionist - Front Desk Coordinator
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New York, New York, United States Hudson Guild Full timeJob Title: Receptionist - Front Desk CoordinatorJob Summary:The Receptionist - Front Desk Coordinator will provide exceptional customer service to participants and guests, ensuring a welcoming environment at all times. This role involves monitoring the lobby, answering phone calls, distributing mail, and performing various clerical duties.Key...
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Front Desk Associate
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New York, New York, United States Equinox Group Full timeWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our dynamic team at Equinox Group. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our members.Key Responsibilities:Professionally greet members and respond to their inquiriesManage...
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Front Desk Agent
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New York, New York, United States Golden Nugget Hotels & Casinos Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Golden Nugget Hotels & Casinos. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesVerify reservation information and register...