Business Office Associate

7 days ago


Westborough, Massachusetts, United States CarMax Full time
Job Summary

We are seeking a highly skilled and customer-focused Business Office Associate to join our team at CarMax. As a Business Office Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless sales experience for our customers.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and handling incoming calls.
  • Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, and contacting finance companies.
  • Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits.
  • Process paperwork affiliated with the state DMV, including submitting paperwork necessary to title or register a vehicle for a customer.
  • Mentor new Business Office Associates and train other store departments on Business Office process and procedure.
Requirements
  • Ability to read, interpret, and transcribe data to maintain accurate records.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to prioritize and multi-task in a deadline-oriented environment, with above-average organizational skills and attention to detail.
  • Ability to lift objects weighing up to 15-20 lbs.
  • Ability to maintain confidentiality of all records, files, and reports within the scope of the position.
What We Offer

As a Business Office Associate at CarMax, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on providing exceptional customer service and ensuring a seamless sales experience. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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