Healthcare Operations Supervisor
2 weeks ago
Position: Operations Manager
Location: Mendota and Princeville, IL
Community Health Partnership of Illinois is a dedicated non-profit organization committed to delivering essential health care services to migrant farmworkers and other underserved communities in northern and central Illinois. Our mission is to provide high-quality, culturally sensitive health services to our patients and partner communities.
The Operations Manager is responsible for overseeing the business and patient services operations across various health center locations. This role entails ensuring financial stability, fostering growth, and maintaining high standards of service quality while collaborating closely with the leadership team. The Operations Manager is instrumental in managing workforce efficiency, productivity, quality assurance, customer satisfaction, and safety protocols at the health centers.
Key Responsibilities:
- Oversee comprehensive facility operations and scheduling.
- Design and execute efficient workflow processes.
- Evaluate patient access and customer service performance metrics.
Qualifications:
- Bachelor's Degree in healthcare administration or a related discipline.
- A minimum of three years of supervisory or management experience.
- Demonstrated leadership and program management capabilities.
- Proven ability to manage multiple initiatives concurrently.
- Exceptional communication and problem-solving abilities.
- Proficiency in both Spanish and English is highly preferred.
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