Healthcare Operations Supervisor
2 months ago
Position: Operations Manager
Location: Mendota and Princeville, IL
Community Health Partnership of Illinois is a dedicated non-profit organization focused on delivering essential primary health care services to migrant farmworkers and other underserved communities in northern and central Illinois. Our mission emphasizes high-quality, culturally attuned health services tailored to the needs of our patients and partner communities.
The Operations Manager is responsible for overseeing the business and patient services operations across multiple health center locations. This role is pivotal in ensuring organizational growth, financial stability, and the quality of services provided, working in close collaboration with the leadership team. The Operations Manager is instrumental in managing workforce efficiency, productivity metrics, quality assurance, customer satisfaction, and safety protocols within the health centers.
Key Responsibilities:
- Oversee comprehensive facility operations and scheduling.
- Design and implement effective workflow processes.
- Evaluate patient access and customer service performance metrics.
Qualifications:
- Bachelor's Degree in healthcare administration or a related discipline.
- A minimum of three years in a supervisory or management role.
- Demonstrated leadership and program management capabilities.
- Proficient in managing multiple projects concurrently.
- Exceptional communication and problem-solving abilities.
- Proficiency in both Spanish and English is highly preferred.
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