Customer Service Liaison

4 days ago


Kansas City, Missouri, United States Johnson Controls Full time
Customer Service Representative Job Description

At Johnson Controls, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Process customer orders and respond to inquiries in a timely and professional manner
  • Collaborate with sales staff and other departments to resolve customer concerns and issues
  • Process changes orders, credits, and product return authorizations
  • Run customer order reports to proactively identify and resolve potential issues
  • Provide account management support to all channels, ensuring seamless customer experiences
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive compensation package

We're committed to providing our customers with the highest level of service and support. If you're a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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