Auditor - Hotel Front Desk

7 days ago


Atlanta, Georgia, United States Hilton Atlanta Perimeter Full time

Job Summary:

Hilton Atlanta Perimeter is seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Responsibilities:

  • Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager.
  • Complete additional bookkeeping, administrative, and accounting procedures as requested.
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
  • Ensure every hotel guest has a pleasant stay.
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.

Qualifications:

  • Diploma or equivalent from high school is required; some college is desired.
  • Great communication and excellent customer service skills are required.
  • Proficiency with computers is required; experience with reservation and accounting software is desired.
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required.
  • Requires a flexible schedule that allows for overnight shift hours.


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