Night Auditor

6 days ago


Atlanta, Georgia, United States Bellyard A Tribute Portfolio Hotel Full time
Job Summary

We are seeking a detail-oriented and responsible Night Auditor to join our team at Bellyard A Tribute Portfolio Hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours.

Key Responsibilities
  • Front Desk Operations: Perform front desk duties such as guest check-ins and check-outs during the night shift.
  • Payment Processing: Process guest payments and maintain accurate records.
  • Nightly Audits: Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies.
  • Guest Services: Assist guests with inquiries, requests, and any issues that may arise during the night.
  • Hotel Safety: Ensure the safety and security of the hotel premises during overnight hours.
  • Customer Service: Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
  • Collaboration: Collaborate with other departments to address guest needs and ensure a seamless guest experience.
  • Knowledge and Expertise: Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.
Requirements
  • Cash Handling Experience: Prior cash handling experience is necessary.
  • Education: High school diploma or equivalent is required.
  • Experience: 1-2 years of experience as a Night Auditor or in a similar role is preferred.
  • Skills: Strong attention to detail and ability to multitask, excellent communication and problem-solving skills, read, write, and speak English fluently, ability to work independently with minimal supervision, strong computer skills, and ability to work flexible hours including overnights, weekends, and holidays.

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