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Night Auditor

2 months ago

Atlanta, Georgia, United States Davidson Hospitality Full time

Job Summary

We are seeking a highly skilled Night Auditor to join our team at Davidson Hospitality Group. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel during the night hours.

Key Responsibilities

  • Perform front desk duties, including guest check-ins and check-outs, in a timely and efficient manner.
  • Process guest payments and maintain accurate records, ensuring compliance with company policies and procedures.
  • Conduct night audits to verify account accuracy and identify any discrepancies or issues.
  • Provide exceptional customer service to guests, responding to inquiries, requests, and issues in a professional and courteous manner.
  • Ensure the safety and security of guests and hotel staff during overnight hours, adhering to company safety protocols and procedures.
  • Collaborate with other departments, including housekeeping, maintenance, and food and beverage, to address guest needs and resolve any issues that may arise.
  • Maintain knowledge of hotel services, including room types, amenities, and local attractions, to provide guests with accurate information and recommendations.

Requirements

  • Prior cash handling experience is necessary, with a strong attention to detail and ability to multitask.
  • A high school diploma or equivalent is required, with 1-2 years of Night Auditor experience preferred.
  • Excellent communication and problem-solving skills are essential, with the ability to work independently and as part of a team.
  • Fluency in English is required, with the ability to communicate effectively with guests and staff.
  • Strong computer skills are necessary, with proficiency in hotel management software and systems.
  • Flexible hours, including overnights, weekends, and holidays, are required.

Benefits

As a Night Auditor at Davidson Hospitality Group, you will be part of a dynamic and supportive team that is dedicated to delivering exceptional guest experiences. Our benefits package includes medical coverage, dental and vision plans, 24/7 telehealth service, hotel discounts, and more. We offer a competitive salary and opportunities for career growth and development.