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Marriott Front Desk Agent

2 months ago

Atlanta, Georgia, United States The Hotel Task Force Full time

Job Summary:

The Hotel Task Force is seeking a highly skilled Marriott Front Desk Agent to join our team. As a Marriott Front Desk Agent, you will be the first point of contact for our guests, responsible for registering guests, assigning rooms, and ensuring a smooth and pleasant stay.

Responsibilities:

  • Register and assign guests to hotel rooms.
  • Establish method of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or FS PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.

Requirements:

  • 2 years of experience in Marriott and Marriott FS PMS.
  • Must have front desk agent experience.
  • Full service Marriott experience.
  • Must know Marriott FS PMS / Marsha.
  • 2 years of night audit experience.
  • Marriott experience.

What We Offer:

The Hotel Task Force offers a competitive salary, lodging, and travel opportunities. As a Marriott Front Desk Agent, you will have the opportunity to work with a national travel Marriott hotel brand, interacting with guests from diverse backgrounds.