Technical Training Specialist

3 weeks ago


Los Angeles, California, United States Cogent IBS Full time

Job Title: Technical Training Specialist

We are seeking a skilled Technical Training Specialist to join our Training & Communications team in the Business Innovation & Technology department at Cogent IBS. As a Technical Training Specialist, you will play a key role in developing professional and impactful technical training and education materials to support our tech-savvy workforce.

Key Responsibilities:

  • Assist with the design, development, distribution, and implementation of technical training content and materials in various formats, including articles, classes, newsletters, presentations, videos, and websites.
  • Assist with the administration of eLearning and learning management tools.
  • Support the IT training team in creating and providing training related to technology and computer applications for all levels of end-users.

Requirements:

  • Intermediate/Advanced experience creating technical training content/curriculum, including MS Office 365 for entry-level through proficient user levels.
  • Experience with Adobe Captivate, Articulate 360, or similar platforms for creating online training.
  • Experience with Camtasia or similar platforms for screen recording and video editing.
  • Experience with microlearning preferred.
  • Excellent verbal and written communication skills.

What You Will Do:

  • Review and revise existing training content, such as job aids, handouts, and reference materials.
  • Create digital learning modules, including developing content, audio, and video recording.
  • Develop a range of resources, including presentations, eLearning modules, hands-on exercises, and documentation, to facilitate effective learning experiences.
  • Work closely with the Business Innovation & Technology teams to understand the latest technologies and ensure training materials are up-to-date and relevant.
  • Collaborate with cross-functional teams to develop professional and impactful technical training and education materials, ensuring our workforce is equipped to meet the challenges of the future.


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