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IT Technical Support Specialist
4 weeks ago
Cornerstone Concilium, Inc. is seeking a skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and clients. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a customer-focused approach.
Key Responsibilities- Provide technical support and assistance to staff and clients via phone, email, and in-person.
- Troubleshoot and resolve technical issues with hardware, software, and network systems.
- Analyze and document technical issues to identify root causes and implement solutions.
- Collaborate with other IT team members to resolve complex technical issues.
- Provide training and support to staff on new technologies and systems.
- Stay up-to-date with the latest technologies and trends in the IT industry.
- 5+ years of experience in IT technical support or a related field.
- Strong technical skills, including knowledge of Windows operating systems, Microsoft Office, and network systems.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Ability to lift at least 40lbs.
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Cornerstone Concilium, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
