Sr Technical Support Specialist
3 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Medtronic. As a Technical Support Specialist, you will be responsible for providing remote and on-site technical support to our custom computing devices, driving customer satisfaction through exemplary customer service and effective communication.
Key Responsibilities- Provide technical support to customers via phone, email, and on-site visits
- Collaborate with internal teams to resolve technical issues and improve customer satisfaction
- Develop and maintain technical documentation and knowledge base
- Participate in training and development programs to stay up-to-date with new technologies and products
- Bachelor's degree in Computer Science, Engineering, or related field
- Minimum 4 years of experience in technical support or related field
- Strong technical skills and knowledge of computer systems and software
- Excellent communication and customer service skills
At Medtronic, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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