Outbound Call Center Professional

1 week ago


Little Rock, Arkansas, United States MedEvolve Full time
About the Job

We are seeking a Patient Account Collector to join our team at MedEvolve. As a key member of our RCM team, you will be responsible for collecting payments from patients and responding to their billing-related inquiries.

Key Responsibilities:
  • Collects payments from patients via phone, email, or mail.
  • Answers patients' billing-related inquiries in a professional and courteous manner.
  • Maintains accurate records of patient interactions and billing updates.
  • Develops strong relationships with patients and colleagues to ensure seamless communication.

Requirements:

  • At least 3-5 years of experience in a similar role or relevant degree from an accredited college.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Basic to intermediate computer skills, including data entry.
  • Strong attention to detail and ability to maintain confidentiality.

Annual Salary: $58,000 - $80,000.



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