Call Center Associate

3 weeks ago


North Little Rock, Arkansas, United States DOC Maintenance Inc Full time
About the Role

We are looking for a talented Phone Support Specialist to join our team at DOC Maintenance Inc. As a Call Center Specialist, you will be responsible for handling phone calls, entering service requests, and promoting a positive customer experience.

The ideal candidate will have strong computer skills, including proficiency in Microsoft Office and other company-related software. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Estimated Salary: $40,000 - $50,000 per year

Work Schedule: Thursday - Monday 10AM - 7PM or Friday - Tuesday 8AM - 5PM

Essential Functions
  • Provide exceptional service to customers and field staff via phone calls
  • Promote and enhance the customer service experience following company standards
  • Enter service requests accurately in company software


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