Technical Support Specialist

24 hours ago


Philadelphia, Pennsylvania, United States City of Philadelphia Full time
Job Description

The City of Philadelphia is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our employees and ensuring that our computer systems are running smoothly.

Key Responsibilities:
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware
  • Configure and deploy new computer systems and software
  • Document and maintain technical knowledge and procedures
Requirements:
  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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