Customer Service and Guest Experience Representative

3 weeks ago


Williamsburg, Virginia, United States HB Leisure Full time

We are seeking a Customer Service and Guest Experience Representative to enhance our theme park environment. Key responsibilities include operating skill games, delivering exceptional customer service, and ensuring an engaging experience for guests.

As a valued member of the team, you will benefit from:

  • A competitive salary of £25,000 per annum
  • Daily Bonus Scheme with opportunities to earn extra income
  • Long Service Award Scheme recognizing dedication and hard work
  • Recommend A Friend Bonus as a reward for successful referrals
  • Winter Opportunities for seasonal employment
  • A comprehensive benefits package including access to a Private GP, Gym discounts, and more
  • Career advancement possibilities to travel the globe and work in exciting locations

To succeed in this role, you will need:

  • Outstanding customer service and communication skills
  • A positive, outgoing personality with excellent interpersonal skills
  • Honesty, reliability, and a strong work ethic
  • Good availability on weekdays and weekends, including bank holidays
  • Ability to follow instructions and adhere to company standards
  • Reliable transportation due to site location


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