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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Guest Care Associate to join our team at SpartanNash. As a Guest Care Associate, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with self-checkouts.
Key Responsibilities- Provide courteous and professional customer service in person and over the phone
- Operate cash registers and process transactions accurately and efficiently
- Assist guests with self-checkouts and resolve any issues that may arise
- Maintain a clean and organized store environment, including the cash wrap and surrounding areas
- Comply with company policies and procedures, including security and cash handling procedures
- Communicate effectively with guests, colleagues, and management to ensure a positive shopping experience
- High school diploma or equivalent required
- One year of prior retail or customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Physical ability to stand for long periods, lift up to 30 pounds, and bend, stoop, and twist frequently
SpartanNash is a food solutions company that delivers the ingredients for a better life. We are committed to fostering a People First culture and providing a positive work environment for our associates. As a Guest Care Associate, you will be part of a team that is dedicated to delivering exceptional customer service and ensuring a positive shopping experience for our guests.
