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Technology Operations Manager

2 months ago


Chicago, Illinois, United States Search Enterprises South, Inc. Full time

Position Overview:
The Technology Operations Manager will be instrumental in the advancement and execution of innovative process technologies within the facility.

This role is dedicated to enhancing operational effectiveness and maximizing yield, necessitating collaboration with global sites to leverage our international manufacturing capabilities.

Key Responsibilities:
  • Drive initiatives for continuous enhancement.
  • Achieve annual productivity improvements at the plant, tracked through an established performance monitoring system.
  • Apply standardized problem-solving techniques such as Lean Six Sigma and Root Cause Problem Solving for project enhancements.
  • Implement visual management strategies, including Gemba Walks, to boost performance visibility.
  • Assess and monitor Key Performance Indicators (KPIs) for performance evaluation.
  • Guarantee product quality from the initial stages.
  • Oversee the ISO program and manage audits for effective troubleshooting.
  • Manage the introduction and phase-out of products in accordance with regulatory standards.
  • Supervise quality assurance for the current product lineup, ensuring timely delivery.
  • Oversee the investment project portfolio of the plant.
  • Develop and communicate long-term strategic plans effectively.
  • Provide expertise in the scoping and preliminary engineering of capital projects.
  • Act as a representative for project ownership and process engineering in capital initiatives.
  • Create a supportive work atmosphere by establishing clear communication pathways to align staff with corporate values.
Talent Development and Management:
  • Establish a comprehensive competence management framework that includes necessary skills, training initiatives, recruitment plans, and succession strategies.
  • Propel talent development by defining individual objectives and formulating development plans based on performance evaluations.
  • Foster an engaged workplace culture by ensuring optimal staffing levels, leading effectively, coaching, assessing, and promoting employee advancement.
  • Set and manage a budget for the Technology department, implementing corrective measures if financial targets are not achieved.
  • Collaborate closely with fellow management team members to meet site objectives.
Reporting Structure:

Reports to: Site Director.

Direct Reports: Technology Engineer (1), QC Lab Supervisor (1).

Indirect Reports: 11 lab personnel.