Global Technology Manager

15 hours ago

Chicago, Illinois, United States McDonald's Corporation Full time
Job Summary

This is a unique opportunity to join the Global Technology Strategy and Planning Team at McDonald's Corporation. As a Manager, Operational Excellence, you will play a critical role in ensuring the Global Tech strategy is executed effectively.

The Operations Excellence team is responsible for running Tech like a business, focusing on external brand building, operations, employee experience, and culture development. You will report to the Director, OpEx, and lead operational and communications activities for overall Global Tech and Strategy & Planning.

Key Responsibilities
  • Develop and execute comprehensive communication and stakeholder engagement strategies to enable high employee engagement across Global Technology.
  • Create effective communications that tell the Global Tech story across internal and external brand channels.
  • Bring innovative ways and tactics to Technology communications, seeking efficiencies, new insights, and effectiveness.
  • Lead execution and planning efforts of key routines and engagement events that create awareness and advocacy of the Tech story and high employee engagement.
  • Activate and grow the external Tech Blog, a key storytelling platform, which serves as a critical recruitment tool.
  • Support OpEx team on leadership communications for the Technology function.
  • Lead overall editorial calendar for the function.
  • Craft and ask for input for executive-level communications.
  • Supply prompt input to leadership scripts, narratives, talking points for key communications.
  • Support materials for leadership meetings, conversations, and events.
  • Partner with peer OpEx teams across Global Tech to ensure consistency.
  • Provide support to the Director OpEx as needed.
Qualifications
  • Experience with a variety of organizational practices, including operations management, human resources management, and leadership communications.
  • Experience in operational excellence, continuous improvement, or similar roles.
  • Knowledge and ability to discover, design, and implement best practices.
  • Able to navigate complexity, various stakeholder needs, while delivering tangible outcomes.
  • Ability to work across diverse teams to enable change and establish operational cadences.
  • Solid understanding of business practices, organizational practices, and governance processes.
  • Experience building team culture and organizational culture.
  • 5-7 years' experience working in business, technology, organizational effectiveness, organizational excellence, business process optimization, continuous improvement, or other related areas.
  • Comfortable working across local and international teams, on-site, hybrid, and virtual environments.
  • Skilled with Microsoft Office Suite (Office 365 / O365, including Teams, SharePoint, Word, Excel, PowerPoint, OneNote).
  • Able to show experience with or potential to learn Smartsheet and other digital tools.
  • Proficient in business process optimization, reviews, modeling, mapping, or process improvement.
  • Comfortable working with leadership, technology, human resource, operational, communications, and finance teams.
  • Ability to collaborate with technical team members, technical language, and offer translation towards general business or executive audiences.
  • Demonstrated combination of education and years of professional experience showing ability to work with senior leader teams, provide strategic recommendations, and implement action.
  • Capable of being structured and methodical, while also flexible and adaptable to changing organization needs, technology innovation, and organizational transformation.
Additional Information

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact us. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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