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Senior Executive Support Specialist

2 months ago

Cambridge, Massachusetts, United States Forrester Full time

At Forrester, we tackle groundbreaking and essential challenges that business and technology leaders encounter today. We are committed to empowering skilled individuals to excel in their roles every day. Our community thrives on intelligent minds and diverse perspectives, united in doing what is right for our clients and each other. Our achievements stem from curiosity, bravery, and a focus on customer satisfaction. We encourage confidence and boldness in the workplace.

Position Overview:

The Executive Assistant at Forrester plays a pivotal role in supporting our chief sales officer and chief marketing officer, who oversee teams globally. This position is responsible for managing and organizing calendars, scheduling meetings, and arranging travel for each executive, including logistics for significant functional meetings and offsite events, whether virtual or in-person. This individual will also coordinate logistics for Forrester's key annual sales events, such as the sales kickoff.

The ideal candidate will collaborate closely with the Executive Assistant to the CEO as a backup and will frequently engage with all levels within the organization to assist with corporate initiatives as required. Our preferred candidate demonstrates a high level of independence and accountability to thrive in a dynamic, fast-paced environment. This role necessitates the handling of confidential information and interaction with top executives both within client organizations and Forrester.

Key Responsibilities:

  • Proactively assist executives with all administrative functions, including maintaining and prioritizing their calendars.
  • Coordinate logistics for meetings and conference calls, including setting up and managing audio/video equipment, recording calls, and creating and distributing presentation materials as needed.
  • Plan and execute large-scale events, both locally and internationally, such as the annual sales kickoff, ensuring adherence to budget and enhancing the employee experience compared to previous years.
  • Manage travel arrangements (reservations, itineraries, etc.) for the CSO, their direct reports, and the CMO.
  • Facilitate and prepare for client meetings and visits, including compiling background research on clients or prospects and assisting with follow-up actions.
  • Complete expense reports for the CSO, their direct reports, and the CMO.
  • Draft accurate, high-quality correspondence and assist in the preparation of speeches and presentations.
  • Engage frequently with all company members, as well as clients, vendors, and business partners.
  • Undertake project work as required.
Qualifications:
  • A bachelor's degree is preferred.
  • Five to seven years of experience as an executive assistant or in a similar capacity.
  • Proven discretion in managing confidential information and interacting with high-level executives.
  • Exceptional verbal and written communication skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with other software is advantageous.
  • Ability to plan months in advance and produce high-quality work efficiently.
  • Strong organizational skills, meticulous attention to detail, and effective prioritization abilities.
  • A proactive, enthusiastic team player willing to work in the office three days per week.
At Forrester, we foster a network of knowledge and experience that leads to richer, more fulfilling careers. We are committed to continuous learning, whether you aim to refine your strengths or explore new ones. Forrester is the ideal environment for professional growth, providing the tools, support, and opportunities needed to excel.

We embrace diversity and welcome individuals from all backgrounds and perspectives. Our goal is to ensure that all candidates can fully engage in Forrester's recruitment process.

Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer dedicated to equal employment opportunities for all qualified individuals, regardless of race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. We especially encourage applications from minorities, women, individuals with disabilities, and veterans.

Benefits Overview:

Comprehensive benefits package available.