Client Service Coordinator
4 weeks ago
We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a vital role in ensuring the exceptional client experience and driving the flow of clients and pets through the hospital.
Key Responsibilities:
- Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting hospital services.
- Assist incoming and outgoing clients with documentation, pet information, and scheduling appointments.
- Manage finances and conduct administrative functions as necessary.
Requirements:
- High school diploma or equivalent preferred.
- One year of related experience required, with customer service preferred.
- Medical background with medical terminology training is preferred.
What We Offer:
- Competitive pay range: $16.16 - $27.79/hour.
- Industry-competitive benefits package, including medical, dental, vision, and 401(k) with generous company match.
- Opportunities for professional growth and development.
About Banfield:
Banfield Pet Hospital is a leading provider of veterinary care, dedicated to delivering exceptional service and promoting the health and well-being of pets and their owners. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
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