Client Service Coordinator

4 weeks ago


Solana Beach, California, United States Banfield Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a vital role in ensuring the exceptional client experience and driving the flow of clients and pets through the hospital.

Key Responsibilities:

  • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting hospital services.
  • Assist incoming and outgoing clients with documentation, pet information, and scheduling appointments.
  • Manage finances and conduct administrative functions as necessary.

Requirements:

  • High school diploma or equivalent preferred.
  • One year of related experience required, with customer service preferred.
  • Medical background with medical terminology training is preferred.

What We Offer:

  • Competitive pay range: $16.16 - $27.79/hour.
  • Industry-competitive benefits package, including medical, dental, vision, and 401(k) with generous company match.
  • Opportunities for professional growth and development.

About Banfield:

Banfield Pet Hospital is a leading provider of veterinary care, dedicated to delivering exceptional service and promoting the health and well-being of pets and their owners. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.



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