Client Care Coordinator

4 weeks ago


Long Beach, California, United States SkinSpirit Full time
About SkinSpirit

Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body treatments with over 45 locations nationwide. Our highly trained experts are renowned for personalized service, delivering safe, effective, medically-proven treatments and optimal results. At SkinSpirit, we're dedicated to ensuring you find joy in your skincare journey and happiness in the results you're looking for.

Job Overview

The Client Care Coordinator is a part-time position approximately 20 hours per week, responsible for providing support with the daily activities of a medical spa. This includes telephone coverage, appointment scheduling, registration, opening and closing transactions, and client care. The ideal candidate will have open availability to work weekday, weekend, and evening shifts.

Key Responsibilities
  • Provide exceptional client care and customer service
  • Answer and screen high-volume inbound phone calls
  • Manage appointments, including scheduling, moving, and canceling
  • Actively promote the clinic, treatments, services, products, and programs
  • Provide accurate and immediate responses to client requests, ensuring complete guest satisfaction
  • Accurately complete client transactions
  • Manage multiple responsibilities while maintaining composure and prioritizing client needs
  • Perform opening and closing duties of the clinic
  • Provide basic office administrative support tasks, including mailing, faxing, sorting, typing, and filing
  • Maintain a professional and clean work environment and appearance
  • Maintain complete confidentiality in all client matters, in accordance with company policy
  • Assist with other duties and projects as assigned by management
Requirements
  • High School Diploma or GED required; Associate's degree preferred
  • At least 1+ years of customer service experience
  • Exceptional customer service skills
  • Ability to be efficient and productive in a fast-paced environment
  • Ability to multitask, prioritize, and organize with a consistently high level of accuracy
  • Must be a team player
  • Knowledge of Internet, Word, Excel, Outlook, and the ability to learn new software quickly
  • Excellent written, verbal, and interpersonal skills
  • Great attention to detail and accuracy
  • Consistently demonstrates good judgment, strong character, and personality, ethics, and high standards of performance
  • Experience in medical office or understanding of cosmetic procedures/skin care products
  • Experience with Zenoti or other POS systems preferred but not required
  • Social media experience is a plus
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear
  • Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Pay Range

$ per hour* (plus bonus potential)

*Base pay will be determined based on candidate experience, clinic size, clinic location, and market.


  • Regional Coordinator

    1 month ago


    Long Beach, California, United States Chatolic Charities Full time

    Empowering Families to Achieve Self-RelianceCatholic Charities of Los Angeles, Inc. is a leading human services provider in California, dedicated to supporting individuals and families in need. Our mission is to find sustainable solutions to crises by empowering clients with the tools and resources to achieve self-reliance and long-term stability. In the San...


  • Long Beach, California, United States Cambrian Homecare Full time

    Overview:Cambrian Homecare is a leading provider of homecare services, offering a unique opportunity for individuals to make a difference in the lives of the aging, injured, or developmentally disabled.We are seeking a Part-Time Staffing Care Coordinator to work remotely for our After-Hours Department. As a Care Coordinator, you will play a vital role in...

  • Care Coordinator

    1 month ago


    Long Beach, California, United States Advanced Medical Manage Full time

    Job SummaryAdvanced Medical Manage is seeking a highly skilled and compassionate Care Coordinator to join our Care Management Department. As a key member of our team, you will play a vital role in providing exceptional patient care and support to our patients and their families.The ideal candidate will possess excellent communication and interpersonal...

  • Care Coordinator

    1 month ago


    Long Beach, California, United States Molina Healthcare Full time

    Job SummaryMolina Healthcare Services (HCS) is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will work with members, providers, and multidisciplinary team members to assess, facilitate, plan, and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with...

  • Care Coordinator

    3 weeks ago


    Long Beach, California, United States THE CHILDREN'S CLINIC Full time

    Job SummaryThe Care Coordinator is a vital member of our team at THE CHILDREN'S CLINIC, responsible for providing exceptional patient care and support. This role requires strong communication and organizational skills, with a focus on ensuring seamless coordination of patient care.Key Responsibilities:Provide patients with appropriate referrals to...


  • Long Beach, California, United States HealthCHEC Full time

    About the RoleThe Care Management Coordinator will play a vital role in supporting Integrated Care Case Managers in the day-to-day clinical operations to improve member outcomes and timely care coordination in partnership with and under the guidance of the Integrated Care Delivery Care Team according to Care Management protocol, policy, and procedure.Key...


  • Long Beach, California, United States Unavailable Full time

    Job SummaryThe Care Coordination Assistant provides administrative support to the Care Coordination department, ensuring the efficient management of patient care and departmental operations. This role involves providing clerical and secretarial support, maintaining accurate records, and communicating with patients and healthcare providers.Key...


  • Long Beach, California, United States HealthCHEC Full time

    About the RoleThe Care Management Coordinator will play a vital role in supporting Integrated Care Case Managers in the day-to-day clinical operations to improve member outcomes and timely care coordination in partnership with and under guidance of the Integrated Care Delivery Care Team according to Care Management protocol, policy, and procedure.Key...


  • Long Beach, California, United States Dignity Health Full time

    Care Coordination Assistant Job DescriptionAt Dignity Health, we are committed to delivering compassionate, high-quality, and affordable healthcare services to our patients. We are seeking a highly skilled and dedicated Care Coordination Assistant to join our team.Key Responsibilities:Provide administrative support to the Care Coordination department,...


  • Solana Beach, California, United States Banfield Full time

    Job SummaryWe are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a vital role in ensuring the exceptional client experience and driving the flow of clients and pets through the hospital.Key Responsibilities:Recruit new clients by promoting...


  • Long Beach, California, United States Molina Healthcare Full time

    Job Title: Case Manager, LTSSMolina Healthcare is seeking a skilled Case Manager to join our team. As a Case Manager, you will work with members, providers, and multidisciplinary teams to assess, facilitate, plan, and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need...


  • Long Beach, California, United States Salvation Army Full time

    Job Description**Mission Statement**The Salvation Army is an international movement that is an evangelical part of the universal Christian church. Its message is based on the Bible, and its ministry is motivated by the love of God. The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without...


  • Long Beach, California, United States Cambrian Homecare Full time

    Overview:We are seeking a highly skilled and compassionate Sales Intake Coordinator to join our team at Cambrian Homecare. This is a full-time position based in our corporate office in Long Beach.The ideal candidate will be responsible for coordinating home care services to prospective clients and referrals, evaluating clients referred to our organization,...


  • Long Beach, California, United States Molina Healthcare Full time

    Job SummaryMolina Healthcare Services (HCS) works with members, providers, and multidisciplinary team members to assess, facilitate, plan, and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired...


  • Long Beach, California, United States MemorialCare Health System Full time

    Job Summary: We are seeking a highly skilled and experienced Director of Care Coordination to oversee the operations of our case management department. The ideal candidate will have a strong background in nursing and leadership, with a proven track record of improving patient outcomes and streamlining departmental processes.Key Responsibilities: Develop and...


  • Long Beach, California, United States The Joint Chiropractic Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Chiropractic Care Coordinator. In this role, you will be responsible for providing exceptional patient services, including greeting patients, checking them in, and answering phone calls. You will also be responsible for re-engaging inactive members, staying...

  • Sales Coordinator

    3 weeks ago


    Long Beach, California, United States Martin Resorts Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Martin Resorts. As a Sales Coordinator, you will be responsible for coordinating group functions and bookings at our property, including room blocking, rooming lists, amenity coordination, event details, and follow-ups.You will serve as the liaison between...


  • Long Beach, California, United States AIDS Healthcare Foundation Full time

    Job DescriptionAIDS Healthcare Foundation is seeking a dedicated and compassionate Medical Office Coordinator to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our clinic.ResponsibilitiesAs a Medical Office Coordinator, you will be responsible for:Greeting clients and assisting with...

  • RN Care Coordinator

    4 weeks ago


    Long Beach, California, United States Dignity Health Full time

    Job SummaryWe are seeking a skilled RN Care Coordinator to join our team at Dignity Health. As a key member of our care coordination team, you will be responsible for overseeing the progression of care and discharge planning for patients requiring these services.As a RN Care Coordinator, you will perform this role to meet the individual's health needs while...

  • Intake Coordinator

    4 weeks ago


    Long Beach, California, United States Stars Behavioral Health Group Full time

    Job Title: Intake Coordinator - Referral SpecialistAt Stars Behavioral Health Group, we are seeking a highly organized and detail-oriented Intake Coordinator to join our team. As a Referral Specialist, you will be responsible for overseeing and coordinating referrals for programs across the state. Your primary duties will include processing referral...