Client Services Associate
3 weeks ago
About the Role:
We are seeking a highly skilled and detail-oriented Client Services Associate to join our team at Meier Law Firm. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients and internal teams.
Key Responsibilities:
- Serving as the primary point of contact for clients and internal teams
- Pre-screening potential clients and scheduling planning sessions with our intake department
- Assisting our Client Services Manager with managing the client experience through our CRM system and providing warm and personable client interaction
- Assisting our paralegal with data entry in our legal drafting system and collecting contact information from clients
- Ensuring the office is well-organized and equipped with necessary supplies and equipment
- Participating in team meetings, systemization efforts, growth efforts, and data tracking
Requirements:
- 2+ years of experience in customer service
- Bachelor's or Associate's Degree from an accredited institution
- Proficiency in Microsoft Office and Google Gsuite
- Excellent communication skills
- Professional, positive, team mentality, and client-focused attitude
What We Offer:
As a Client Services Associate at Meier Law Firm, you will have the opportunity to work with a dynamic and supportive team, develop your skills and expertise, and contribute to the success of our firm.
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